Privacy Policy

Last updated: 22 May 2026

AlgoEdge ("we", "our", or "us") is committed to protecting your personal information and your right to privacy. This Privacy Policy explains what information we collect, how we use it, and what rights you have in relation to it.

1. Information We Collect

When you visit our website or make a purchase, we may collect the following types of information:

• Personal identification information: Name, email address, billing address, and payment details (processed securely through our payment provider).
• Order information: Details of products purchased, transaction history, and download activity.
• Technical data: IP address, browser type and version, time zone, operating system, and pages visited on our site.
• Communications: Any messages you send us via email, contact forms, or support channels.

2. How We Use Your Information

We use the information we collect to:

• Process and fulfil your orders, including delivering digital products.
• Send transactional emails such as order confirmations and download links.
• Respond to your enquiries and provide customer support.
• Improve our website, products, and services.
• Send marketing communications, where you have opted in to receive them.
• Comply with legal obligations and prevent fraud.

3. Legal Basis for Processing

We process your personal data on the following legal grounds: performance of a contract (to fulfil your order); legitimate interests (to improve our services and communicate with customers); compliance with legal obligations; and, where applicable, your explicit consent (e.g., for marketing emails).

4. Sharing Your Information

We do not sell, trade, or rent your personal information to third parties. We may share your data only with trusted service providers who assist us in operating our website and fulfilling orders — such as payment processors (e.g., Shopify Payments, PayPal), email service providers, and hosting providers. These parties are bound by confidentiality agreements and are only permitted to use your data for the purposes we specify.

5. Payment Security

All payment transactions are processed securely through our payment provider. AlgoEdge does not store full credit card numbers on our servers. Payment data is encrypted using industry-standard SSL/TLS technology.

6. Cookies

Our website uses cookies to enhance your browsing experience, analyse site traffic, and personalise content. Cookies are small text files placed on your device. You can control cookie settings through your browser preferences. Note that disabling certain cookies may affect the functionality of our website.

7. Data Retention

We retain your personal data only for as long as necessary to fulfil the purposes for which it was collected, including for legal, accounting, or reporting requirements. Order records are typically retained for a minimum of 7 years in accordance with financial record-keeping obligations.

8. Your Rights

Depending on your location, you may have the following rights regarding your personal data:

• Right of access: Request a copy of the personal data we hold about you.
• Right to rectification: Request correction of inaccurate or incomplete data.
• Right to erasure: Request deletion of your personal data, subject to legal obligations.
• Right to restriction: Request that we limit the processing of your data in certain circumstances.
• Right to data portability: Request your data in a structured, machine-readable format.
• Right to object: Object to processing of your data for direct marketing purposes.

To exercise any of these rights, please contact us via our Contact page.

9. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices of those sites and encourage you to review their privacy policies independently.

10. Children's Privacy

Our services are not directed to individuals under the age of 18. We do not knowingly collect personal data from minors. If you believe we have inadvertently collected such information, please contact us immediately.

11. Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. Updates will be posted on this page with a revised date. We encourage you to review this page periodically.

12. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy, please reach out to us via our Contact page.